What to Do When a Job Interview Turns Hostile: Five Strategies That Actually Work
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What to Do When a Job Interview Turns Hostile: Five Strategies That Actually Work

"Where did you get that number?" he scoffed.

After 15 minutes of him telling me why I wasn't good enough for the job I was interviewing for, I finally found my voice.

"Because it's what I make now," I fired back in a less-than-pleasant tone.

I knew within 60 seconds of sitting down in his office that I was not going to get this job. He didn't understand why I'd applied. Or why he should trust me to stay at his company for many years. Or why I'd had a side-hustle instead of devoting all my waking hours to my previous full-time jobs.

I was in interview mode. I mustered up the most appropriate responses I felt would help me land the job. But there were no right answers to his questions. He'd made his decision already. When he rolled his eyes at my requested salary, I couldn't help but snap back. At the time of interviewing, I was a full-time freelancer.

I knew better than ever what my worth was. I was fighting every day to ensure I was paid what I deserved and that I used my skill set to the best of my abilities. I knew I wasn't going to get the job, so there was no way I was going to let him lower my worth.

Six months later, my income is double that number I gave him. And I've had time to reflect on how I should have handled such a belittling and hostile interview. I still don't understand why they invited me in if the owner felt I was so underqualified. But I know I could have done a better job at standing up for myself.

Until that moment, I had never had a bad interview experience. Every interviewer I'd ever met treated me with dignity and respect. Without fail, I was always offered the job.

At Girlboss, we believe that your worth does not change because someone in a room decides to question it. This interviewer caught me off guard, but you can be more prepared than I was. Before your next interview, have a game plan for how you'll handle a belittling interview. Just in case.

Weigh the Risks

Before taking action, you may want to consider the risks involved with ruffling any feathers, whether they deserve ruffling or not. For me, the risks were low, which should have given me confidence. I'd applied for the job on a whim on LinkedIn in under 60 seconds. It wasn't my dream job, and I was happy freelancing.

There was little chance of crossing paths with this man in my professional network. Meaning there would have been no repercussions for me telling him what I really thought about his rude questions. Until that day, I thought you should always try to land the job once you've made it to the interview stage. But that doesn't always have to be the case.

Take a Breath

You don't have to fire back a response to any question immediately. Yes, you probably have some basics rehearsed. But if you're caught off guard with insults and interrogations like I was, you can pause. Tell your interviewer you need a second to think about their last question.

Or simply don't speak until you have an answer. Feeling defensive can make us jump to the first possible response that pops into our heads. But an interview is a two-way street. You deserve the opportunity to think carefully about what you want to say.

I came across an acronym that is a helpful way to check yourself before responding:

The THINK method

TIs it True?
HIs it Helpful?
IIs it Inspiring?
NIs it Necessary?
KIs it Kind?

Not every letter may apply in a job interview, but this is a good rule to follow in many high-pressure situations. It buys you time and keeps you from saying something you will regret.

Turn It Around

Need more time to collect your thoughts? Ask the interviewer a lengthy question. Allowing them to grill you repeatedly will only make you feel worse and make them feel more in control. Don't be afraid to ask the tough questions. If I could do it all again, I would have asked the owner who insulted his writers' work why he doesn't pay any of them. Which, considering his magazine relies on that free labor, is a fair question.

An interview should never be one-sided. You can ask the interviewer as many questions as they ask you. You both have decisions to make. Ask about company culture, policies, or what your day-to-day would look like. If you'd be working directly under your interviewer, ask them what their strengths and weaknesses as a manager are. Put them in the hot seat for a minute while you compose yourself. You may even impress them by not standing down.

Be Prepared

There were some questions I couldn't have seen coming, especially since I'd never had an interviewer be anything less than thrilled with my experience before. But upon reflection, I should have gone into the interview ready to argue against any weak spots in my resume. In the past, I'd experienced the typical "what is your greatest weakness" question.

But I had not prepared to handle any other awkward ones. Fun fact: the greatest weakness I always share is that I am not assertive enough. This interview showed me that it is something I genuinely want to work on.

Be prepared to defend any gaps in your resume. Confidently explain why you left a job after a short period of time. Or why you are missing a certain skill. In my experience, freelance writing on top of working full-time was a benefit at past jobs. It helped me make connections for my employers, learn new skills, and brought a different perspective to the table.

This interviewer saw my freelancing as a sign that I would never commit to my employer. If I ever do decide to leave freelancing to pursue a new full-time opportunity, I'll be ready to defend my past choices and share how valuable they were to my previous employers.

Defending yourself can, for obvious reasons, sound defensive. Instead of thinking "how can I make myself sound in the right," try "how can I show them why this is good for them?"

Walk Away

I had a lot to do that day. And you know how long interviews can take. I'd done my hair, gotten there early, spent the morning researching the company. Not to mention, ruined my heels running through the rain. All the while my inbox was growing, and my to-do list was begging for my attention. If I could go back in time, I would have left. This is a last resort, but I wish I'd done it.

Not only would the power dynamic have shifted, which this man needed to experience, but I wouldn't have wasted any more of my valuable (despite what he believed) time. This doesn't have to be a dramatic moment. No yelling or cursing or storming out. You can simply say:

Exit script:

"Thank you so much for inviting me in today. It's been lovely learning more about the work your team does. But unfortunately, I don't think this job is the right fit for me. Thank you for your time."

And then bounce.

For more on knowing your worth before you walk into any room, this guide to negotiating when you discover you're underpaid gives you the language to hold your number under pressure.

If you want to understand the systemic reasons why women are more likely to face this kind of interview experience in the first place, this piece on why young women are systematically underestimated at work is worth reading. And when you land the next interview, this cover letter guide will help you get in the room having already made the strongest possible case for yourself.

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